×

Terms of Service

Welcome to The Velvet Link. By accessing our services, you agree to the following terms:

1. Eligibility

By using our service, you confirm you are at least 18 years old and legally permitted to access adult-oriented content in your region.

2. Service Description

The Velvet Link provides entertainment services over the phone. No guarantees are made regarding the specific content, availability, or suitability of interactions.

3. Payment & Billing

All purchases are final as outlined in our Refund Policy. You authorize charges to your chosen payment method through our third-party processor. Disputes must be directed to support@thevelvetlink.com.

4. Conduct

• No illegal, abusive, or harassing behavior is tolerated
• We reserve the right to refuse or terminate service at our discretion

5. Liability

The Velvet Link is not liable for technical issues beyond our control. We do not guarantee uninterrupted service but actively monitor for system issues.

6. Changes to Terms

We may update these Terms at any time. Continued use of The Velvet Link indicates your acceptance of any changes.

Questions? Contact us at support@thevelvetlink.com.

×

The Velvet Link Privacy Policy

A service of DZIR LLC, Wyoming

Effective:2025-07-01

We value your privacy. This policy explains how we handle your information:

What We Collect

• Limited data needed to provide services (e.g., call duration, technical logs)
• Anonymized data to improve features
• No payment information is stored by us — payments go through secure third-party processors

How We Use Data

• To operate and maintain The Velvet Link
• To monitor performance and address issues
• To enhance features using anonymized, non-identifiable data

Data Sharing

• We do not sell or trade your information
• Data is shared only with trusted service providers (e.g., payment processors) or when legally required

Your Privacy

• We safeguard your data with reasonable security measures
• You can contact us anytime at support@thevelvetlink.com for questions or concerns

We may update this policy as needed. Continued use of The Velvet Link means you accept any updates.

×

Refund Policy

All purchases made through The Velvet Link are final. Due to the nature of our service, refunds are not provided for time purchased, regardless of whether the full time is utilized. This includes situations where the caller voluntarily disconnects before the allotted time has expired — the full amount of time purchased will be considered consumed.

Refunds will only be considered in the rare event of a verified service failure on our part that prevents proper delivery of the service. These instances are extremely rare and, if they occur, will be reviewed and initiated by The Velvet Link team at our discretion. Clients do not need to submit a request for such situations, as we actively monitor system performance.

If you believe there has been a technical issue impacting your experience, you may contact our support team at support@thevelvetlink.com for review. However, submission of a request does not guarantee a refund.

We reserve the right to update this policy at any time.